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Delivery Information

Delivery

We aim to dispatch all CBD orders received by 4 pm the same day Monday to Friday.  ( Friday parcels are guaranteed for Monday )
Delivery time is 1 working day.

We deliver within the European Union.

UK and Ireland.

All UK orders are sent by DHL MAIL

We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure.

If you do not take delivery of the products, they will be passed to your DHL postal office you can then arrange to collect the parcel or attempt redelivery. If you wish to send without signed on delivery we will then send your parcel 1st class recorded. ( Please leave a comment at the checkout)

If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

Once an order has been dispatched, you may return the goods within 30 days of receipt. Goods must be unopened with seals intact. If an item has been used/opened, we cannot accept a return due to potential denaturing of the product.

Refunds Policy

To cancel or return goods please contact us via the email ([email protected] ) quoting your order number. Once the order has been dispatched you may return the goods within 30 days of receipt. Goods must be unopened with seals intact and in same condition in which the customer received them. If product has been opened or used, we cannot accept the return due to potential of denaturing of the product. If there is an error or any delivery problem regarding any products you have ordered, the customer must notify us in writing within 14 days after delivery date. We will not be liable for any loss or damage if customer fails to do this